Doing Research in Times of COVID-19

Oral History at a Distance: Conducting Remote Interviews Webinar

Author: Adrienne Cain - Oral History Association

Whether research be done in-person or remotely, it is important the researchers are compliant and ethically sound in their interview work. This article discusses the benefits of distance interviewing and ways in which researchers can follow ethical standards while conducting remote interviews.

Such topics include:

  • How to build rapport
  • How to obtain a signed release form
  • Recording remote interviews

Read the attached file for more information: Oral-History-at-a-Distance-Summary.pdf

Using Zoom Video Conferencing for Qualitative Data Collection: Perceptions and Experiences of Researchers and Participants

Authors: Mandy Archibald, Rachel Ambagtsheer, Mavourneen Casey and Michael Lawless

Published: 2019

With Video Conferencing tools, such as Zoom, becoming more widely used to conduct research and obtain information it is important to understand their benefits and challenges. This journal article explores the feasibility and acceptability of using Zoom to collect qualitative interview data within a health research context in order to better understand its suitability for qualitative and mixed-methods researchers.

The findings suggest that Zoom is successful as a tool to use for collection of qualitative data because of its relative ease of use, cost-effectiveness, data management features, and security options.

Read the attached file for more information: Archibald Zoom.pdf

Realities Toolkit: Using Phone Interviews

Author: Annie Irvine

Published: November 2010

During these uncertain times it may be challenging to conduct research. Telephone interviews offer a range of potential advantages for qualitative research projects. They remove the need for travel, so reduce both time and cost. They also allow participants to remain more anonymous, they may feel less emotionally intense or intrusive, and there may be physical safety advantages for both researcher and participants.

Two main concerns often raised are (i) implications for the social encounter and scope for achieving ‘rapport’ and (ii) the loss of visual or non-verbal cues. This Toolkit offers some personal experiences of conducting qualitative interviews by telephone as well what to consider when conducting them.

Some things to consider:

  • Recruitment and consent
  • Focus, attention and stamina
  • Comfort, breaks and interruptions
  • Technical issues
  • Visual materials and gestures
  • Effects on the spoken interaction
  • Rapport and social interaction

Read the attached file for more information: 14-toolkit-phone-interviews.pdf